How long will it take for you to groom my pet?

There are a lot of factors that influence how long it takes t0 groom a dog or cat.  The length of time of the grooming can be affected by condition of your pet, temperament and size.  It can be anywhere from 2 to 5 hours.  Because of this we will call you when you pet is done and ready for pick up.  Some owners think that if their pet is there for a “long” time it is stressful for the pet.  The reality is that most pets sleep before and after grooming.  If we try to rush the pet in and out that is more stressful than the actual grooming.

How often should my pet be groomed?

Most cats need to be professionally groomed every 6 weeks or less.  Professional grooming for dog may be required every 2 weeks to every 8 weeks.  If your dog has long hair or you don’t groom at home, you may need to bring in your pet more often.

What if I am unable to keep my scheduled appointment?

We ask to be notified 24 hours in advance so that we may fill your slot.

I am running late, can I still bring my pet in?

Time is set aside for your pet.  If you are less than 30 minutes late, you may still bring in your pet.  If you are more that 31 minutes late you will be asked to reschedule your pet.

Oops, I forgot my appointment.  What do I do now?

Life happens and sometimes we do forget.  After the second missed appointment you may be required to pre-pay in order to schedule a grooming appointment.  That payment will be applied towards the groom.  If you miss your appointment the payment will be applied towards the time of the groomer.

I think my pet is sick, can I still bring them in for grooming?

No!  Most illness that a pet can get are transmittable from one pet to another.  If you believe you pet might be sick please take him to your Veterinarian to have checked out first.

Will you de-mat my pet?

No!  Cats and dogs have thinner skins than humans do.  Combing out even little tangles can be painful for your pet.  Full scale de-matting can be torturous for the pet.  Groom with a View policy is that since your pet is unlikely to have secrets pertaining to the national security of the United States and since cruel and unusual punishment is prohibited by the Geneva Convention, we will NOT de-mat or torture your pet.

Do cats like getting a bath?

Contrary to popular belief, most cats do not mind being bathed. In fact, many are very calm during the bathing process and seem to find it relaxing. We use special techniques to introduce a cat to the bathing process each time, until we can see that they are used to it. We know from experience that cat owners report they have a very happy cat after it returns home from a day at the spa.

Will you sedate my pet?

We do not sedate cats or dogs for grooming. In reality, very few pets truly do need any sort of sedative in order to be groomed.  If we do think your pet would best be served by receiving medication, we will refer you to your veterinarian for a mild sedative that can be administered prior to the grooming appointment.